• SMART - We know what good looks like
  • PROFESSIONAL - But such a friendly bunch
  • FLEXIBLE - We tailor our services to suit you
  • PERSONAL - We take the time to get to know you
  • CARING - We deal with people, not CV's

Privacy & Cookie Policy

In line with the General Data Protection Regulation, Priority Appointments is committed to providing clarity regarding the types of personal information we collect, how we use the information, who we share it with, and your data rights in terms of how your information is used, stored and shared.

This Privacy Policy explains how we embed this commitment in our business and describes the measures we take to protect the security of your information and how you can contact us to update your preferences and find out more about our privacy practices.

Personal Information That We May Request from You

We will collect personal information about you using a variety of methods, such as (but not limited to) through our website, social media channels, events, surveys, job applications and interview and online, telephone and email contact. As part of providing our recruitment service, we may request the following types of personal information from you:

  • Contact information (name, address, email address and telephone number).
  • Employment history, education, qualifications, professional registrations and information
    about you provided in your CV or that you complete in our application form.
  • Details of your skills, competencies and capability.
  • Results of skills assessments,
  • Information about citizenship, visa status and right to work in the UK.
  • Results of criminal and other background checks.
  • NI number.
  • Date of birth.
  • Details provided relating to age, gender, disabilities / health related information as well as
    information relating to other protected characteristics as defined under the Equality Act
    2010 which may be gathered to support diversity monitoring.
  • Details of those you provide as emergency contacts.
  • Information provided about you in references.
  • Information you provide about family, friends or other people you would like us to contact.
  • Information you provide us with in surveys.
  • Information about your performance on temporary assignments.
  • Payroll and financial information (such as bank details, tax-related information, benefits you
    receive etc).
  • Login details required for use of our website.

PLEASE NOTE: by completing our application form and other company or registration documentation, you are giving consent for us to use, store and share your personal data for the purpose of sourcing suitable work for you, monitoring/managing your assignments or placements and occasionally marketing relevant services that we provide to you.

This is the legal basis on which we process your personal data and you can withdraw your consent at any time by emailing: Sarah Moore, Finance and Business Data Manager (s.moore@priorityappointments.co.uk) or writing to: Tracy Welch, Business Director, Priority Appointments, 19-23 Winchester Street, Basingstoke, RG21 7EE.

We will stop processing if we have no other legal basis or requirement to do so.

Where the personal data collected includes sensitive/special category data, we will obtain a separate, explicit consent from you for this, which may be withdrawn in the same way and as detailed in the relevant Consent Form. Examples of special category data include but are not limited to information about your health, race, sexual orientation, criminal convictions etc.

Automated Information We May Collect from You

When you visit our website, we may collect certain information by automated means, such as using cookies, web beacons and web server logs. The information we may collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our website, dates and times of visits to our website and other usage statistics. Our website use cookies to distinguish you from other users of our website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the operation of the site.

These are the cookies we use and why:

Cookies we use Why we use them
_at.hist.# Used by the social sharing platform Add This to store the user’s usage history of the Add This
sharing widget
_ga Used by Priority Appointments to register a unique ID that is used to generate statistical data
on how the visitor uses the website.
_gat Used by Google Analytics to throttle request rate
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses
the website.
__atuvc Updates the counter of a web site’s social sharing features.
__atuvs Ensures that the updated counter is displayed to the user if a page is shared with
the social sharing service, Add This.
_at.cww Used by the social sharing platform Add This
at-lojson-cache-# Used by the social sharing platform Add This
at-rand Used by the social sharing platform Add This
bt2 Used by the social sharing platform Add This to keep a record of parts of the site that has
been visited in order to recommend other parts of the site
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the
visitor across devices and marketing channels.
di2 Used by social sharing platform Add This
lidc Used by the social networking service, LinkedIn , for tracking the use of embedded services.
loc Geolocation, which is used to help providers determine how users who share information with each
other are geographically located (state level).
ouid Used by social sharing platform Add This
uid Creates a unique, machine-generated user ID. Add This, which is owned by Clearspring Technologies,
uses the user ID to make it possible for the user to share content across social networks and provide
detailed statistics to various providers.
uvc Detects how often the social sharing service, Add This, encounters the same user.
vc Used by the social sharing platform Add This
xtc Registers the user’s sharing of content via social media.

A web beacon is an often-transparent small graphic image that is placed on a website or in an email that is used to monitor the behaviour of the user visiting the website or sending the email. It is often used in combination with cookies. We may obtain data (including but not limited to your browser information) through these automated collection methods as you click through various pages on our website.

You may be able to restrict or disable certain types of cookies; however, this may prevent full use of all the features on our website. As required by law, we will obtain your consent before collecting personal data using cookies or similar automated means. We may also use third-party apps, tools, plug-ins and widgets on our website and these may use automated means to collect information relating to how you interact with these features. Such information collected is subject to the privacy policies of those providers and to applicable law. Priority Appointments is not responsible for the practices of these providers.

Consent and Control

By accepting the placement of Cookies you are enabling Us to provide the best possible experience and service to you.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

1.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
1.3.2 Microsoft Internet Explorer:  https://support.microsoft.com/en-us/kb/278835
1.3.3 Microsoft Edge:  https://support.microsoft.com/en-gb/products/microsoft-edge(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
1.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
1.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
1.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
1.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

How We Use the Information We Collect

We will use the information you provide to:

    • Provide you with our recruitment services.
    • Respond to your enquiries.
    • Assess your suitability as a candidate and validate your experience, competence, qualifications,
      registrations etc as required by the position for which you are applying.
    • Provide you with job opportunities and work.
    • Provide career advice.
    • Process payments to you and send you payslips.
    • Monitor and manage your performance and discipline.
    • Audit compliance with prevailing employment law and honour contractual agreements with
      our clients.
    • Manage client relationships.
    • Analyse data and trends from our websites and using data held on our recruitment
    • Send you information about vacancies, promotional material and other communications
      (e.g. invitations to participate in our surveys or events).
    • Prevent fraudulent and unlawful activity and comply with legal requirements, industry
      standards, contractual obligations and company policies/procedures.
    • Improve our business services and the performance of our website.

We also may use the information in other ways for which we will request specific consent at or prior to the time of collection.

Your IP address may be disclosed to third-party analytics providers (Google Analytics, and Add This) to help us analyse use of our website and track the effectiveness of our marketing activity.

Information We Share

We will only disclose personal information we collect about you to facilitate delivery of our services. As such, if you are a candidate, your personal data may be shared with clients or organisations with whom we work to help you find a job.
Where personal information is shared with a managed service provider or other 3rd party supplier, we do not authorise them to use or disclose your personal data except in the provision of the service that they have been engaged to supply or to comply with legislation.

Finally we may disclose your personal data to comply with any applicable law, in connection with an investigation of suspected or actual fraudulent activity or based on a lawful disclosure request. If we share your information with other countries outside of the EEA or Switzerland who have different legislation, we will protect your information in line with this privacy policy and prevailing UK legislation relating to data protection.

We will never:

  • Sell your personal data to a third party.
  • Share your personal data with a third party for marketing purposes without your consent

How Long We Will Retain Your Personal Data

We will retain your personal information for a reasonable duration to provide you with our services and to comply with prevailing legislation and regulation. For further information please refer to our Data Retention Policy How We Protect Your Personal Information We maintain administrative, technical and physical safeguards to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.

Your Rights & Choices

If you have any questions about the use of your personal information or would like to update your preferences, please contact your Priority Appointments Consultant in the first instance or Sarah Moore, Finance and Business Data Manager (s.moore@priorityappointments.co.uk)

By law you have a number of rights in respect of your personal data. For further information please refer to our Data Protection Policy which also details our Complaints Procedure should you be unhappy with how we have handled your information. Additional advice can be obtained from The Information Commissioners Office (ico.org.uk)


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