• SMART - We know what good looks like
  • PROFESSIONAL - But such a friendly bunch
  • FLEXIBLE - We tailor our services to suit you
  • PERSONAL - We take the time to get to know you
  • CARING - We deal with people, not CV's

Customer Service Advisor

  • Permanent Office
  • Basingstoke
  • Posted 2 months ago
  • Salary: 18k pa + monthly bonus scheme
  • Ref: FJ29807

Energetic, enthusiastic, pro-active Customer Service Advisor required for a manufacturing company in Basingstoke. 18k pa, bonus scheme after 3 months, contemporary open plan offices, relaxed, social atmosphere, on-site parking, near to bus route. Full product and system training will be provided.

Working in a small, very busy team, you’ll be providing estimates to current and prospective clients. A pro-active, enthusiastic attitude is essential and performance is rewarded by a monthly bonus.

As a Customer Service Advisor you will be:

  • Taking customer orders over the phone
  • Creating customer quotations and estimates whilst on the phone to customers
  • Maintaining a very high standard of customer service
  • Using bespke software to create quotations

No specific quoting or customer service experience is necessary, its all about attitude, however you must have the following:

  • Highly organised
  • Excellent interpersonal skills
  • Ability to learn technical information for quoting purposes
  • Ability to coordinate multiple tasks at one time
  • Accurate and a keen eye for detail
  • Enthusiasm and a desire to learn and understand

Associated Benefits:

  • 18k + monthly bonus scheme (scheme starts after 3 months probation period)
  • Working 8 hours per day Monday – Friday between 8am – 7pm (shift rota system)
  • 20 days holiday + bank holidays
  • Free parking on-site
  • Casual work attire – logo’d polo shirt provided
  • Contemporary, airy, open plan office
  • Social atmosphere

Thank you for your application. If you’ve not heard from a Consultant within 5 workings days, unfortunately on this occasion your application has not been successful.

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