• SMART - We know what good looks like
  • PROFESSIONAL - But such a friendly bunch
  • FLEXIBLE - We tailor our services to suit you
  • PERSONAL - We take the time to get to know you
  • CARING - We deal with people, not CV's

Customer Service Advisor

  • Permanent Office
  • Andover
  • Posted 2 weeks ago
  • Salary: 19 – 22k pa
  • Ref: FJ29718

Customer Service Advisor vacancy. 19 – 22k pa, 25 days holiday per year, 9am – 5pm,  free parking and a vibrant, friendly small team. What’s not to like?!

We have a fantastic opportunity with one of our Andover-based clients for a Customer Service Advisor. Working in a busy, vibrant, friendly small team, you will be dealing with orders and queries from customers and following them through to completion. Starts ASAP!

Job Role:

  • Inputting orders received via Email/Fax
  • Checking orders received via EDI
  • Liaising with Supply Chain regarding stock availability
  • Supporting the sales team in all aspects of sales administration
  • Progressing orders with our dispatch team
  • Faxing/Emailing quotes for special orders that are made in-house
  • Raising daily invoices
  • Work proactively with the commercial managers and supply team
  • Answering customers queries by telephone, letter and email
  • Filing orders and dispatch notes daily

Experience and Skills:

  • You must have at least 3 years experience in an office-based customer service environment
  • Accurate with excellent attention to detail
  • Able to work on your own initiative and also as part of a team
  • A proven communicator with excellent telephone skills
  • Good interpersonal skills and a willingness to work under pressure to tight deadlines

Associated Benefits:

  • Small, friendly team
  • Salary 19 – 22k pa
  • Monday to Friday 9am – 5pm
  • 25 days holiday plus bank holidays
  • Company Pension Scheme
  • Staff Discount Scheme on all Company products
  • Free on-site parking

If you have not heard from a consultant within 5 working days, unfortunately your application has not been successful on this occasion.

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