• SMART - We know what good looks like
  • PROFESSIONAL - But such a friendly bunch
  • FLEXIBLE - We tailor our services to suit you
  • PERSONAL - We take the time to get to know you
  • CARING - We deal with people, not CV's

Sales Support Executive – 7 Months FTC

  • Permanent Office
  • Basingstoke
  • Posted 1 week ago
  • Salary: 21k pa (pro rata)
  • Ref: FJ29819

Basingstoke based technology company seeks a driven, proactive Sales Support Executive for a 7 month FTC. Fantastic company, extremely interesting product! 21k pa (pro rata), free parking, health care, pension and retail discounts to name a few of their incredible benefits! Also a possibility of going permanent afterwards, Starts ASAP.

Commercially astute and dedicated to providing great levels of customer service, the sales support team is an integral part of the sales cycle, being the first point of contact for customers. Due to geographical location of customers, most contact is via email. Someone with around 18 months experience of customer service, logistics, ideally shipping and working within a supply chain team, would be ideal for this role.

The job role of the Sales Graduate is to:

  • Manage all order activities for global sales, including order entry, amendments and invoicing
  • Interface with the Commercial Manager and Operations Team to agree stock allocation and customer order expedites
  • Work with logistics partners to ensure shipments have proper documentation for shipping and customs clearance
  • Actively support the Sales Managers to market the product range, engage in up-selling activities, and maximise customer service
  • Manage invoicing, accounts payable activities, and compliance with customers’ Letters of Credit
  • Manage sales administration and customer enquiries in person, by telephone and e-mail
  • Identify, expedites, or escalates any issues likely to impact agreed delivery dates
  • Provide financial and commercial reporting information including sales volumes, profitability, credit management, and budget preparation support
  • Provide support during tender and contract process
  • Distribute marketing communications and supports exhibitions as required
  • Ensures compliance with JSOX for the Sales Admin processes

The Sales Support Executive will need the following:

  • Excellent IS skills including strong Excel skills
  • Understanding and using Letters of Credit
  • Familiarity with ERP and CRM systems
  • Logistics skills: i.e. Incoterms 2010
  • Excellent communication, interpersonal and numeric skills
  • Strong commercial acumen
  • Able to work under pressure and to deadlines
  • Good negotiating and conflict handling skills
  • Self-starter and team player
  • Ability to develop and maintain relevant product knowledge
  • Language skills advantageous

Associated Benefits:

  • 7 month FTC with possibility of going permanent afterwards
  • 21k pa pro rata
  • Cycle to work scheme
  • Pension scheme
  • Dental, health and life insurance
  • Gym membership
  • Free parking

If you’ve not heard from a consultant within 5 working days, unfortunately please assume your application has not been successful on this occasion.

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