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Systems Support

  • Permanent Office
  • Hook
  • Posted 1 month ago
  • Salary: 18 – 23k pa
  • Ref: FJ29654

Hook-base company seeks Systems Support – 18 – 23k pa, 8.30am – 5pm, 23 days annual leave and ample parking. Apply today!

Our client, based in Hook, is looking for a Systems Support to join their family run company on a permanent basis. As a Systems Support, your role will encompass working with the Technical Director on new product developments, general Systems support to the Group Business Manager and Systems and Design Technician, together with any other duties as appointed by the Management/Directors. General administrative support will be required and as well as some CAD work but CAD training will be provided

Job Role:

  • Work with the Group Business Manager to proactively deliver the IT strategy
  • Deliver agreed Information Systems requirements
  • Assist with management and implementation of company software and IT systems, including liaising with external IT providers
  • Maintain company domains, URL’s, e-mail addresses and other related IT services
  • Ensure marketing team are aware of systems implications as they work with external suppliers to maximise performance of company websites and other media platforms
  • IT Equipment Lists
  • Installing and updating Software
  • Land Line Phones
  • Setting up and swapping Hardware
  • Maintaining ACT Databases from all sources
  • Assisting the Sales team with Sage Code inputting and Picklists
  • Working towards ensuring the Annual Group Turnover Target is met
  • Maintain a flexible and enthusiastic approach to customer service in order to maintain and promote good relations with all existing and new customers
  • The role also includes some CAD work for which full training will be provided

Skills and Attributes:

  • Previous experience working in a technical environment
  • Conscientious approach to work
  • Confidence in dealing with customers/suppliers
  • Good telephone etiquette
  • Good understanding of Sage Accounting and Microsoft office software
  • Attention to detail and accuracy skills
  • Ability to work as part of a team
  • Good communication skills
  • Prioritisation of workload
  • Good timekeeping

Associated Benefits:

  • Salary up to 18 – 23k pa
  • Monday to Friday 8.30am- 5.00pm
  • 23 days annual holidays
  • Performance related bonus
  • Ample parking
  • PLEASE NOTE that due to our client’s location and travel, own transport is essential

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