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Customer Service Representative

FJ30869
£18000 - £19000 per annum
Are you passionate about delivering exceptional customer service? Want to work for a growing Company with fantastic people and products? An exciting opportunity for a Customer Service Representative offering fantastic benefits, including 24 days holiday plus bank holidays, pension scheme and Company discount on products, 18 – 19k pa. This is a full time permanent role, Monday – Friday.

As the Customer Service Representative you will be:

• Delivering a first class level of customer service at all times
• Providing assistance to clients with queries and orders via email and telephone
• Ensuring clients are kept up to date with new and upcoming product releases to increase sales
• Building relationships and delivering an outstanding level of service
• Helping to drive your own and the team’s performance
• Actively responding to change of priorities and achieve tasks in a quick and efficient manner
• Updating and capturing information accurately to transfer onto the relevant department
• Identifying and responding to the customer’s needs and resolving queries where possible

As the Customer Service Representative you will need:

• Strong interpersonal skills and the ability to build relationships and rapport
• The ability to work on your own initiative and as a team to help drive performance
• A flexible and pro-active approach to delivering exceptional customer service
• Proven experience within an active selling environment (desired but not essential)

Associated Benefits:

• 24 days holiday plus bank holidays
• Pension scheme with company contribution
• Staff discount on products
• Free parking
• Newly refurbished office environments
• Monday to Friday, 9am – 5:30pm

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.


This job has now been filled but you may be interested in:

 

Order Processor

SAVE
£18000 - £23000 per annum
Permanent Order Processor required! Up to 23k pa, free parking, no dress code and a 3.45 finish on Fridays! Sounds good? Then please read on...

We have an exciting Order Processor opportunity working for an expanding manufacturing company in the Alton area, which will suit someone with an interest in the manufacturing industry and a passion for delivering exceptional customer service.

As the Order Processor you will be:

• Processing inbound sales orders and service jobs on SAP
• Taking payments via phone, fax, post and email
• Liaising with customers to ensure payments are made in a timely manner
• Checking stock and/or delivery times from supplier, and advising customers accordingly
• Ensuring customers are informed of any subsequent change to their delivery by completing and sending Contract Review emails
• Processing all purchase orders to supplier to meet customer requirements
• Liaising with supplier regarding delivery, and if appropriate, price
• Despatching goods to customers using most appropriate delivery means
• Assisting with client enquiries and recommending products best suited to meet their requirements

To succeed as the Order Processor you will need:

• Experience with SAP is desirable but not essential
• A good understanding of Microsoft Office products, especially Excel
• The ability to communicate effectively through the means of phone, email and post
• The ability to display a high level of initiative alongside excellent attention to detail skills
• Experience in a customer service office based environment would be advantageous
• To be self-motivated and display an aptitude to learn

Associated benefits:

• Hours 8:15 – 17:00 Monday to Thursday, 8:15 – 15:45 Friday
• 20 days holiday, plus bank holidays
• Up to 23k pa dependant on experience
• Free parking
• Casual dress code

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
MORE JOBS LIKE THIS

Order Processor

£18000 - £23000 per annum
Permanent
Permanent Order Processor required! Up to 23k pa, free parking, no dress code and a 3.45 finish on Fridays! Sounds good? Then please read on...

We have an exciting Order Processor opportunity working for an expanding manufacturing company in the Alton area, which will suit someone with an interest in the manufacturing industry and a passion for delivering exceptional customer service.

As the Order Processor you will be:

• Processing inbound sales orders and service jobs on SAP
• Taking payments via phone, fax, post and email
• Liaising with customers to ensure payments are made in a timely manner
• Checking stock and/or delivery times from supplier, and advising customers accordingly
• Ensuring customers are informed of any subsequent change to their delivery by completing and sending Contract Review emails
• Processing all purchase orders to supplier to meet customer requirements
• Liaising with supplier regarding delivery, and if appropriate, price
• Despatching goods to customers using most appropriate delivery means
• Assisting with client enquiries and recommending products best suited to meet their requirements

To succeed as the Order Processor you will need:

• Experience with SAP is desirable but not essential
• A good understanding of Microsoft Office products, especially Excel
• The ability to communicate effectively through the means of phone, email and post
• The ability to display a high level of initiative alongside excellent attention to detail skills
• Experience in a customer service office based environment would be advantageous
• To be self-motivated and display an aptitude to learn

Associated benefits:

• Hours 8:15 – 17:00 Monday to Thursday, 8:15 – 15:45 Friday
• 20 days holiday, plus bank holidays
• Up to 23k pa dependant on experience
• Free parking
• Casual dress code

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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