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Customer Account Manager

FJ30924
£28000 - £32000 per annum
Do you have experience within Account Management? Have excellent customer communication skills and proactive in building relationships? Fantastic benefits: Up to 32kpa, Private Health Care, Free Parking, Pension Scheme and Yearly Salary Reviews?

The Customer Account Manager will be employed by our service parts business which provides critical components to end users around the world, this is a revenue generating role. This role is a full time Monday to Friday role.

As the Customer Account Manager you will be:

• Receiving customer inquiries, preparing and releasing quotations.
• Optimizing margins through developing selling prices and interpret technical and commercial requirements.
• Ensuring that special requirements are communicated and agreed by the affected departments.
• Ensuring high quality service is reflected at all times when resolving conflicts with the client and / or with other departments.
• Highlighting and resolving any quality requirements.
• Ensuring the oracle parts prices, delivery information, order data and data entries are inputted accurately on the system.
• Ensuring accuracy of printed quotations and orders match against customer requirements.
• Issuing, maintaining and administering blanket pricing agreements.
• Updating customer records and ensuring that credit management guidelines are followed.
• Ensuring organisation and completeness of quotation until orders are received and acknowledged.
• Regularly reporting to management on quotation activity levels and maintain records.

As the Customer Account Manager you will need:

• Good GCSE qualifications for Maths and English
• Several years’ customer service experience ideally gained in a manufacturing or service environment (technical and commercial exposure).
• Experience with an ERP system (Oracle EBS an advantage)
• Exceptional knowledge of Microsoft Office products.
• Good numerical and analytical skills.
• Excellent organisation skills to work to strict deadlines and changing priorities
• Exceptional communication skills both written and verbal.
• An ability to deliver excellent attention to detail skills.
• Passion and enthusiasm to work well in a team as well as to your own initiative.

Associated Benefits:

• Yearly salary reviews
• Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 3.30pm finish on Fridays
• Private healthcare and dental care for employee and their dependants
• Generous pension scheme - company contribution up to 10%
• Paid overtime
• Life assurance
• Death in Service - 3x annual salary
• Free parking on-site
• 28kpa - 32kpa


HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.


This job has now been filled but you may be interested in:

 

CAD Technician

SAVE
£20000 - £22000 per annum
This is an exciting opportunity to join an established, dynamic and growing company with a blue chip customer base in UK and international markets. We are looking for a self-motivated, talented and enthusiastic CAD Technician to join the team. You will be responsible for creating CAD models using Solidworks with creating product data sheets, installation instructions, engineering drawings and sample reports. The role offers the opportunity to work within a product sector that rapidly evolves and changes

As the CAD Technician, you will be:

• Creating CAD models using Solidworks based on concepts produced by our design team or CAD models based on our existing products.
• Creating engineering drawings using CAD models supplied by our Product Design team.
• Creating instruction leaflets using Solidworks Composer and Adobe InDesign.
• Producing data sheets of new and existing products for our Trade customers.
• Producing sample reports of products designed by our Design team to communicate issues to the vendor.
• Monitoring project milestones to meet scheduled launch dates using Smartsheet software in conjunction with Product management.
• Liaising with suppliers, internal and external customers during the design phase of the project.
• In control of drawings and product specifications for ISO9001 purposes.
• Creating technical reports.
• Inputting into existing technical support documentation, including product specifications and product data sheets.


As the CAD Technician, you will need:

• Excellent written English language skills.
• Experienced in Microsoft Office.
• A technical/engineering background.
• To be competent and experienced in Solidworks and Composer.
• The ability to read and interpret engineering drawings.
• A logical approach to problem solving and manufacturing limitations of design projects.
• To be experienced in Adobe Creative Suite (Photoshop, Illustrator & InDesign).




Associated Benefits:

• 25 day holidays + Bank Holidays
• Salary of 20-22K
• Company Pension Scheme
• Staff Discount Scheme on all Company products
• Free on-site parking


HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
MORE JOBS LIKE THIS

CAD Technician

£20000 - £22000 per annum
Permanent
This is an exciting opportunity to join an established, dynamic and growing company with a blue chip customer base in UK and international markets. We are looking for a self-motivated, talented and enthusiastic CAD Technician to join the team. You will be responsible for creating CAD models using Solidworks with creating product data sheets, installation instructions, engineering drawings and sample reports. The role offers the opportunity to work within a product sector that rapidly evolves and changes

As the CAD Technician, you will be:

• Creating CAD models using Solidworks based on concepts produced by our design team or CAD models based on our existing products.
• Creating engineering drawings using CAD models supplied by our Product Design team.
• Creating instruction leaflets using Solidworks Composer and Adobe InDesign.
• Producing data sheets of new and existing products for our Trade customers.
• Producing sample reports of products designed by our Design team to communicate issues to the vendor.
• Monitoring project milestones to meet scheduled launch dates using Smartsheet software in conjunction with Product management.
• Liaising with suppliers, internal and external customers during the design phase of the project.
• In control of drawings and product specifications for ISO9001 purposes.
• Creating technical reports.
• Inputting into existing technical support documentation, including product specifications and product data sheets.


As the CAD Technician, you will need:

• Excellent written English language skills.
• Experienced in Microsoft Office.
• A technical/engineering background.
• To be competent and experienced in Solidworks and Composer.
• The ability to read and interpret engineering drawings.
• A logical approach to problem solving and manufacturing limitations of design projects.
• To be experienced in Adobe Creative Suite (Photoshop, Illustrator & InDesign).




Associated Benefits:

• 25 day holidays + Bank Holidays
• Salary of 20-22K
• Company Pension Scheme
• Staff Discount Scheme on all Company products
• Free on-site parking


HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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