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IT Support 1st Line

FJ31007
£20000 - £25000 per annum
Exciting opportunity to work for an established distribution company. Up to 25k pa and offering fantastic benefits such as up to 25 days holiday with service, salary reviews every April, closed for Christmas and profit related pay after 1 year. This is a Monday to Friday role.

Our friendly client in the Basingstoke area, is seeking an experienced 1st Line Support Technician who will support employees and customers of the business. This role will involve delivering a very high level of customer service to non-technical users so you will need to demonstrate the welcoming, friendly and professional values of the company. You will assist in maintaining and configuring virtual machines, physical machines and telephony equipment, as well as provide support on several applications within the business such as Orderwise, Office 365 and ACT. Please note this role will also include manual handling such as moving desks and IT equipment.

As the 1st Line Support Technician you will be:

• Communicating with clients to get details of faults
• Assisting clients with troubleshooting and explaining these to the client
• Fixing equipment, inclusive of printers and scanners (known as peripherals).
• Involved in the setting up of new equipment and upgrading existing systems
• Testing and servicing equipment
• Recording problems and their solutions for future reference
• Training clients on new systems or software applications
• Supporting Sales with compatibility of products and queries

To succeed as the 1st Line Support Technician you will need:

• A thorough knowledge of operating systems, networking, hardware and software
• Excellent problem-solving skills with the ability to prioritise, work under pressure and meet deadlines
• A patient and methodical approach
• Ability to be flexible and willing to work overtime and scheduled maintenance windows for OOO hours
• To be able to demonstrate a high level of understanding of Microsoft packages such as Windows 7,10 and Office 365.
• Excellent communication skills alongside strong customer service skills via email, face to face and telephone
• Ability to work proactively, independently, on your own initiative and as part of a team
• Strong organisational skills
• To be punctual and professional

Associated Benefits:

• 08:45 to 17:45 Monday - Friday
• 20 days holiday - Increases one day per year up to 25
• Company shutdown over Christmas period - no holiday entitlement taken into account
• Free parking
• Free tea/ coffee
• After one year - profit related pay
• Salary reviews in April

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.


This job has now been filled but you may be interested in:

 

Materials Engineer

SAVE
Excellent benefits include 25 days holiday, private healthcare, progression opportunities, free parking and a fantastic working environment.

Are you a Materials Engineer looking to join a growing company working at the forefront of engineering? If so, this niche engineering company can offer you growth and career development as well as a great team environment. Based in Basingstoke with easy access to the M3 and public transport.

The purpose of this role is to support the new product development projects and to be leading process development.

As the Materials Engineer you will be:

• Providing materials and process support within the Design team
• Overseeing the testing of new materials and products
• Creating, developing and maintaining new processes
• Using leading Root Cause Analysis to provide solutions within the manufacturing issues
• Developing internal Quality Standardisation and Acceptance criteria and identifying suitable NDT methods
• Providing technical input to bids
• Identifying new equipment requirements for the Materials analysis and Test Laboratory

To succeed as the Materials Engineer you will need:

• Either a Degree in a Science based subject or an Engineering discipline
• A minimum of 5 years industry based experienced
• Composite material knowledge or aluminium casting knowledge would be preferred but not essential
• Strong communication skills and have a practical problem solving attitude
• A flexible approach to your work

WHY SHOULD YOU APPLY?

• Up to 45k pa
• Working hours Monday to Friday 8am-4:30pm
• Small friendly team environment
• 25 days holiday plus 8 bank holidays
• Private healthcare
• Free on-site parking

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.

Manufacturing Engineer

SAVE
Excellent benefits include 25 days holiday, private healthcare, progression opportunities, free parking and a fantastic working environment.

Are you a Manufacturing Engineer looking to join a growing company working at the forefront of engineering? If so, this niche engineering company can offer you growth and career development as well as a great team environment. Based in Basingstoke with easy access to the M3 and public transport.

This role is to develop and improve the processes for the manufacturing team

As the Manufacturing Engineer you will be:

• Evaluating and continuously improving the manufacturing process by creating and conducting research programs through applying previous knowledge from a manufacturing career
• Researching, developing, designing and modifying manufacturing methods and equipment and maintaining communication with equipment suppliers
• Using Process Failure Mode Effect Analysis (PFMEA) to identify risks and potential improvement opportunities
• Improving manufacturing efficiency through analysing workflow and planning appropriately
• Designing and testing methods that assure product quality through establishing company standards
• Providing information on production, labour, and material cost to assist in decision making including estimating future requirements
• Keeping equipment operational through coordinating maintenance and repair processes by following manufacturers guidelines

To succeed as the Materials Processor you will need:

• Either a Degree in a Science based subject or an Engineering discipline
• A minimum of 5 years industry based experienced
• Composite material knowledge or aluminium casting knowledge would be preferred but not essential
• Previous experienced working with hardware specifications, manufacturing methods and procedures
• Previous experience in manufacturing quality products and in product development
• Strong communication skills and have a practical problem – solving attitude
• Have a flexible approach to your work

WHY SHOULD YOU APPLY?

• Up to 40k pa
• Working hours Monday to Friday 8am-4:30pm
• Small friendly team environment
• 25 days holiday plus bank holidays
• Private healthcare
• Free on-site parking

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details

Logistics Administrator

SAVE
£21000 - £24000 per annum
Fantastic company, unusual product! Up to 24k pa, free parking, healthcare, pension, retail discounts and more! 12 month contract position in a good Basingstoke location.

Basingstoke based technology company seeks a driven, proactive individual with export, logistics or shipping experience. Commercially astute and dedicated to providing great levels of customer service, you will be helping facilitate the Order to Cash process, from quotes to order entry. A proactive approach to the process will be necessary and you will also be expected to support the Sales Support Team Leaders in their role to optimise sales and customer service. Due to geographical location of customers, most contact is via email. Someone with around 18 months experience of customer service, logistics, ideally shipping and working within a supply chain team, would be ideal for this role.

As the Logistics/ Export Executive you will be:

• Managing all order entry activities for global operations
• Customer order management and system inputting - responsible for order date management
• Obtaining approvals for order placement, stock, price and credit release
• Dealing with order enquiries and follow up with customers
• Shipment scheduling and processing
• Handling advance payment lines
• Maintaining customer directories
• Managing the open order report from the warehouse
• Ensuring compliance with JSOX for the Sales Admin processes
• Liaising with the Commercial Manager and Operations Team to agree stock allocation and customer order expedites
• Working with logistics partners to ensure shipments have proper documentation for shipping and customs clearance
• Attending team meetings and sharing best practice with colleagues

To succeed as the Logistics / Export Executive you will need:

• Must have previous export, supply chain, shipping or logistics experience
• Excellent IT/ IS skills including strong Excel skills
• Familiarity with ERP and CRM systems
• Logistics skills: i.e. Incoterms 2010
• Excellent communication, interpersonal and numeric skills
• Strong commercial acumen
• Able to work under pressure and to deadlines
• Good negotiating and conflict handling skills
• Self-starter and team player
• Ability to develop and maintain relevant product knowledge
• Language skills would be advantageous

Associated Benefits:

• 21 - 24k pa
• 12 month contract position
• Cycle to work scheme
• Pension scheme
• Dental, health and life insurance
• Gym membership
• Free parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
MORE JOBS LIKE THIS

Materials Engineer

£40000 - £45000 per annum
Permanent
Excellent benefits include 25 days holiday, private healthcare, progression opportunities, free parking and a fantastic working environment.

Are you a Materials Engineer looking to join a growing company working at the forefront of engineering? If so, this niche engineering company can offer you growth and career development as well as a great team environment. Based in Basingstoke with easy access to the M3 and public transport.

The purpose of this role is to support the new product development projects and to be leading process development.

As the Materials Engineer you will be:

• Providing materials and process support within the Design team
• Overseeing the testing of new materials and products
• Creating, developing and maintaining new processes
• Using leading Root Cause Analysis to provide solutions within the manufacturing issues
• Developing internal Quality Standardisation and Acceptance criteria and identifying suitable NDT methods
• Providing technical input to bids
• Identifying new equipment requirements for the Materials analysis and Test Laboratory

To succeed as the Materials Engineer you will need:

• Either a Degree in a Science based subject or an Engineering discipline
• A minimum of 5 years industry based experienced
• Composite material knowledge or aluminium casting knowledge would be preferred but not essential
• Strong communication skills and have a practical problem solving attitude
• A flexible approach to your work

WHY SHOULD YOU APPLY?

• Up to 45k pa
• Working hours Monday to Friday 8am-4:30pm
• Small friendly team environment
• 25 days holiday plus 8 bank holidays
• Private healthcare
• Free on-site parking

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
More

Manufacturing Engineer

£35000 - £40000 per annum
Permanent
Excellent benefits include 25 days holiday, private healthcare, progression opportunities, free parking and a fantastic working environment.

Are you a Manufacturing Engineer looking to join a growing company working at the forefront of engineering? If so, this niche engineering company can offer you growth and career development as well as a great team environment. Based in Basingstoke with easy access to the M3 and public transport.

This role is to develop and improve the processes for the manufacturing team

As the Manufacturing Engineer you will be:

• Evaluating and continuously improving the manufacturing process by creating and conducting research programs through applying previous knowledge from a manufacturing career
• Researching, developing, designing and modifying manufacturing methods and equipment and maintaining communication with equipment suppliers
• Using Process Failure Mode Effect Analysis (PFMEA) to identify risks and potential improvement opportunities
• Improving manufacturing efficiency through analysing workflow and planning appropriately
• Designing and testing methods that assure product quality through establishing company standards
• Providing information on production, labour, and material cost to assist in decision making including estimating future requirements
• Keeping equipment operational through coordinating maintenance and repair processes by following manufacturers guidelines

To succeed as the Materials Processor you will need:

• Either a Degree in a Science based subject or an Engineering discipline
• A minimum of 5 years industry based experienced
• Composite material knowledge or aluminium casting knowledge would be preferred but not essential
• Previous experienced working with hardware specifications, manufacturing methods and procedures
• Previous experience in manufacturing quality products and in product development
• Strong communication skills and have a practical problem – solving attitude
• Have a flexible approach to your work

WHY SHOULD YOU APPLY?

• Up to 40k pa
• Working hours Monday to Friday 8am-4:30pm
• Small friendly team environment
• 25 days holiday plus bank holidays
• Private healthcare
• Free on-site parking

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details
More

Logistics Administrator

£21000 - £24000 per annum
Permanent
Fantastic company, unusual product! Up to 24k pa, free parking, healthcare, pension, retail discounts and more! 12 month contract position in a good Basingstoke location.

Basingstoke based technology company seeks a driven, proactive individual with export, logistics or shipping experience. Commercially astute and dedicated to providing great levels of customer service, you will be helping facilitate the Order to Cash process, from quotes to order entry. A proactive approach to the process will be necessary and you will also be expected to support the Sales Support Team Leaders in their role to optimise sales and customer service. Due to geographical location of customers, most contact is via email. Someone with around 18 months experience of customer service, logistics, ideally shipping and working within a supply chain team, would be ideal for this role.

As the Logistics/ Export Executive you will be:

• Managing all order entry activities for global operations
• Customer order management and system inputting - responsible for order date management
• Obtaining approvals for order placement, stock, price and credit release
• Dealing with order enquiries and follow up with customers
• Shipment scheduling and processing
• Handling advance payment lines
• Maintaining customer directories
• Managing the open order report from the warehouse
• Ensuring compliance with JSOX for the Sales Admin processes
• Liaising with the Commercial Manager and Operations Team to agree stock allocation and customer order expedites
• Working with logistics partners to ensure shipments have proper documentation for shipping and customs clearance
• Attending team meetings and sharing best practice with colleagues

To succeed as the Logistics / Export Executive you will need:

• Must have previous export, supply chain, shipping or logistics experience
• Excellent IT/ IS skills including strong Excel skills
• Familiarity with ERP and CRM systems
• Logistics skills: i.e. Incoterms 2010
• Excellent communication, interpersonal and numeric skills
• Strong commercial acumen
• Able to work under pressure and to deadlines
• Good negotiating and conflict handling skills
• Self-starter and team player
• Ability to develop and maintain relevant product knowledge
• Language skills would be advantageous

Associated Benefits:

• 21 - 24k pa
• 12 month contract position
• Cycle to work scheme
• Pension scheme
• Dental, health and life insurance
• Gym membership
• Free parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
More

Marketing and Campaign Co-Ordinator

£22000 - £25000 per annum
Permanent
Exciting opportunity to join a world leader within their field. Based in Basingstoke with a salary of up to 30k pa plus incredible benefits such as full AXA healthcare, free parking, Christmas off and discretionary profit share!

If you are experienced within Marketing and are seeking the opportunity to grow and develop a role into your own, then this is the position for you! Our client is seeking an individual who has experience in a technical / manufacturing background, is enthusiastic about delivering exceptional customer service and has passion to drive the company’s marketing strategy. Please note that there may be some national and international travel required at times.

As the Marketing and Campaign Co-ordinator you will be:

• Researching, identifying and contacting new customers nationally and internationally
• Developing relationships with new and existing customers both nationally and internationally
• Liaising with customers via telephone and email and assisting with enquiries
• Ensuring all contact information is up to date on the contact management database and maintaining this database
• Preparing mailshots, editorial and advertorial coverage in target publications
• Assisting with the production of marketing and promotional literature
• Ensuring the company's corporate, e-commerce websites and social media channel reflects current campaigns and promotions
• Supporting the sales team in planning and running campaigns and helping to organise events including national and international exhibitions
• Supporting the sales team in delivering excellent customer service
• General administration support

To succeed as the Marketing and Campaign Co-ordinator you will need:

• Previous marketing experience is essential
• Proficient use in Microsoft office products to an intermediate level
• Experience using ACT and Sage 50 would be advantageous but not essential
• Exceptional organisational skills
• Excellent communicational skills via the means of written, verbal and an exceptional telephone manner
• Exceptional customer service skills
• To be resilient, self-motivated and confident and to be a team player
• To be flexible as some national and international travel may be required

Associated benefits:

• 25 days holiday, plus Bank Holidays, Christmas shutdown
• Full Axa Healthcare for you and your family including dental and optical
• Discretionary profit share every year
• Year on year pay rises
• Free parking

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
More
 
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