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Customer Service Administrator

£20000 - £22000 per annum
Permanent Customer Service Administrator with working from home opportunity! Small friendly team with benefits such as up to 22k pa, 20 days holiday, Pension scheme and Free parking!

As the Customer Service Administrator you will be:

• The first point of contact for tenants to arrange an Engineer to visit their site and assess the tenants requirements
• Booking in surveys and scheduling the Engineer to visit the customers premises
• Providing quotations and ordering parts and products required to ensure the Engineer can carry out their work
• Processing Engineer schedules, quotes and invoices onto the Xero accounting software
• Liaising with the tenant to rebook the Engineer to attend site in order to complete the work needed

To succeed as the Customer Service Administrator you will need:

• A background in Administration or an office based Customer Service role
• A proficient understanding of Microsoft Office products and Xero Accountancy software is desired but not essential
• Exceptional communication skills via the means of telephone and email
• Excellent attention to detail and organisational skills
• The ability to multitask and adapt to changing priorities
• The ability to interpret customer requirements into practical solutions
• To be a self-starter, highly motivated and utilise your own initiative

Associated Benefits:

• Working from home opportunity
• Up to 22k pa
• 20 days holiday
• Auto enrolment pension scheme
• Monday to Friday 8am – 4pm with 1 hr lunch
• Free parking
• Kitchen area


If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.
If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.


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