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Customer Service Associate

TEMP-PERM. 8 POSITIONS AVAILABLE, NO EXPERIENCE REQUIRED, 4 WEEKS TRAINING STARTING ON 4th JULY!

Are you looking for your first office role? Then apply today! This is a temporary to permanent position based in Basingstoke, Monday to Friday 8:30am - 5pm, 1 in every 4 Saturdays 8:30am-12:30pm £9.50 an hour

As the Customer Service Associate you will benefit from:

• Lots of incentives, spot prizes and a bonus structure to earn commission
• Basic salary of 18.7k with average on target earnings of 25-27k pa
• 2 paid 15 minute breaks per day
• Overtime paid at £20 per hour direct into your bank account the next day! (following completion of probation)
• Extensive training programme
• 8.30am – 5pm Mon-Thurs with a 4pm Friday finish
• Basingstoke town centre location (close to train station)
• Once permanent 21 days annual leave which increase with service up to 30 plus the option to buy 5 extra days holiday per year

As the Customer Service Associate you will be:

• Making a large volume of outbound calls a day, dealing with customers courteously at all times and making detailed notes on the system
• Keeping up to date with all client knowledge to ensure correct information is given to customers
• Meet or exceed monthly targets for cash collection, calls per hour and wrap up time
• Adhere to FCA regulations and guidelines (all training provided with an extensive 4 week training programme)

As the Customer Service Associate you will need:

• The ability to deliver exceptional customer service
• Excellent communication skills both written and verbal
• A confident telephone manner
• To be available to start on Monday 4th July to start the 4 week training course

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.

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Talent Finder

£10.00 per hour
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IMMEDIATE START - MONDAY 16TH MAY IDEALLY! Talent Finder urgently needed to assist with searching and sourcing the very best local talent to help fill our clients vacancies whilst making a positive impact on people’s lives.

No experience is necessary for this role as we are an established team of experienced recruiters who can teach you the skills you need. What you will have though is exceptional levels of customer service, be naturally warm and friendly and someone who shows a genuine interest in people. You will be a great listener and have good intuition.

Whilst this is a temporary role to start with... Who knows? If you show a real talent for finding talent then we’re not going to let you go! Recruitment could be your next career!

Package – Talent Finder

• £10-12 per hour
• Weekly pay
• Free parking
• 8.30am - 5.30pm, Monday – Friday
• Central Basingstoke location - unfortunately we cannot accommodate hybrid working

The Role – what you’ll be doing as a Talented Talent Finder!

• Sourcing candidates using our CRM database, job boards and Social Media to quickly fill temporary assignments
• Be first point of contact for incoming calls
• In depth interviewing of candidates via video links
• Various administration tasks relating to the recruitment process

Person – have you got what it takes to be a Talent Finder?

• Warm, friendly, engaging personality with great intuition and oodles of common sense!
• Enjoys working in a fast paced, fun, frantic, proactive, reactive, challenging but immensely rewarding environment!
• Excellent communication skills
• Able to think on your feet and bring new ideas as well as being social media savvy!

How to Apply – Talent Finder

If you are interested in applying for our Talent Finder role, please use the link or give one of our friendly team a call on 01256 334 575.

We are always looking for immediately available people, so if this job isn't for you, please give us a call anyway and we can talk to you about other temporary opportunities.

Plus, we have a fantastic ‘RECOMMEND A FRIEND’ scheme where you can earn money by recommending someone to us who we then place in a temporary or permanent job. Call us TODAY for more details.
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Sales Support Administrator

£13.73 per hour
Temporary
TEMP-PERM position based in Basingstoke. Hybrid - 3 days in the office, 2 days at home each week. Hourly rate up to £13.73 per hour, 9am - 5pm Monday to Friday and free parking on-site.

Our prestigious client is currently recruiting for a Sales Support Administrator. The role will involve running day-to-day administration, processing orders, cancellations and general troubleshooting the email inbox. To be successful you will need to be able to work quickly and efficiently and with a strong attention to detail.

Benefits you'll receive as a Sales Support Administrator:

• Up to £13.73 per hour
• Weekly pay
• Hybrid - 3 days in the office, 2 days at home each week.
• 9am - 5pm Monday to Friday
• On-site parking

As the Sales Support Administrator you will be:

• Liaising with Account Managers regarding prices and material codes for orders & replacement stock
• Liaising with despatch team regarding delivery
• Deal with bonded deliveries, duty paid/in bond CPR releases
• Deal with duty paid/In bond into customer private reserve (CPR) orders
• Dealing with reservation and consignment orders
• Maintaining and taking ownership of orders/invoicing in ProcureWizard

To succeed as the Sales Support Administrator, you will need:

• Proven administration experience
• Excellent communication skills both written and verbally
• Ability to work well under pressure
• An eye for detail and accuracy
• Computer literacy – comfortable with Microsoft Office, in particular Excel
• Ideally experience using SAP
• Previous experience of order processing

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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Administrator

£11.00 per hour
Temporary
Working within the Client Services Team our client is offering a temporary to permanent position based in Basingstoke! Salary up to 20k, great location and an EARLY finish on a Friday !!


As the Administrator you will benefit from:

• 8am – 4pm Mon-Friday or 9am-5pm with a 8:30am-4pm on a Friday
• Salary up to 20k depending on experience
• Basingstoke town centre location (close to train station)
• Once permanent 21 days annual leave which increase with service up to 30 plus the option to buy 5 extra days holiday per year

As the Administrator you will be:

• Assist clients and set clients up with online access for the web portal
• To cover daily / weekly & monthly bespoke reporting clients and to send to the correct deadlines
• Respond to client queries
• Set up new client files
• To provide supervision / assistance to the Client Services / Administration Department
• Load and send confirmation of new business to clients
• Contact clients to chase new business files & any other account queries
• Send files for front-end tracing and tele-numbering and upload the results
• Maintain day to day contact with the Clients on your Client List:
• Run the daily letters for outsource, liaise with the Mail house regarding any updates & Queries.
• To assist Clients with Web Portal Access and queries
• Other Adhoc duties


As the Administrator you will need:

• Excellent excel skills (lookups, pivot tables etc.)
• Have excellent communication skills both written and verbal
• Ability to work independently and also within a team
• Experience working in a fast paced environment
• Great attention to detail
• Work well under pressure and work to deadlines


HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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