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Customer Service Representative

FJ32677
£22000 - £25000 per annum
Fast paced, growing company requires a Customer Service Representative! 22-25k pa with 25 days holiday and parking on-site!

As a Customer Service Representative working for this busy manufacturing company being responsible for ensuring customer orders are accurately entered and delivery requirements are met. This is a really varied role and you'll be handling end to end customer queries from enquiry and order right through to payment.

As the Customer Services Representative you'll benefit from:

• Salary 22- 25k pa
• 25 days holiday
• 8:30 am – 5:00pm Monday to Friday
• Parking on-site

As the Customer Service Representative you will be:

• Accurately entering customer orders onto the database
• Accurate contract review
• Producing accurate, professional quotations including all additional charges
• Producing proformas
• Dealing efficiently with telephone orders and enquiries
• Filing transactions in an efficient, orderly system
• Liaising with internal and external suppliers regarding availability of products
• Providing customers with technical and MSDS information
• Liaising with warehouse/production staff regarding picking/mixing priorities
• Liaising with own transport and third-party carriers to ensure customer delivery expectations are met
• Liaising with customers regarding delivery expectations
• Filing customer orders, despatch notes and proof of deliveries

As the Customer Service Representative you will have:

• Previous employment in customer services or similar environment would be desirable
• Must be able to drive due rural area
• Excellent keyboard skills and proficient in Word and Excel
• An approachable and professional telephone manner
• Accurate typing skills and excellent grammatical skills when writing emails
• Language skills are an advantage
• Ability to work under pressure and able to cope with constantly changing priorities
• A can-do attitude and a good sense of humour!



HOW DO I APPLY?

If you are interested in applying for this job please use the link or give one of our friendly team a call on 01256 334 575.

Plus, we have a fantastic ‘RECOMMEND A FRIEND’ scheme where you can earn money by recommending someone to us who we then place in a temporary or permanent job. Call us TODAY for more details.

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Production Controller

£42000 - £47000 per annum
Permanent
Our client is looking for a Production Controller to join their successful team on the outskirts of Alton. 42-47k pa + 10% bonus based on company sales, promotional opportunities, on-site parking and wellness programme!

The role of a Production Controller will be to ensure that the workshop meets its quality assurance and scheduling goals by planning, scheduling, executing, and directing production activities.

As the Production Controller you will enjoy:

• 42-47k pa (depending on experience)
• 7:00am - 4:45pm Mon-Friday!
• Plus quarterly bonus based on company sales - 10% of salary (applicable after probation)
• Career progression opportunities
• 23 days annual leave plus bank holidays
• Wellness programme
• Team events (e.g. BBQs)
• Opportunity for payroll giving to charity
• On-site parking
• On-site modern canteen and coffee machines
• Modern, spacious, well designed offices

As the Production Controller you will be responsible for:

• Planning and evaluating the production workload and schedules to achieve company goals
• Coordinating factory processes so that component parts are available at all workstations and frames/doors manufactured in synchronised operation
• Monitoring production throughout the day adjusting labour requirements in line with LEAN principals, assigning colleagues to pinch points as required
• Monitoring production boards to ensure they are in use and the team are aware of their daily targets
• Equipment/material issues must be flagged to the Maintenance Coordinator without delay to maintain seamless output
• Engagement with goods out and logistics planner to anticipate completion timescales and vehicle planning


To succeed as the Production Controller you will need:

• Ideally previous supervisory experience
• Excellent coaching and communication skills
• Ability to track expenses and compile budget reports
• Broad knowledge of production planning processes
• Strategic planning skills
• Comfortable working in a full-scale manufacturing environment
• Understanding of machine controls and instrumentation
• Able to deal with complex issues in a fast-paced setting


HOW DO YOU APPLY?

If you are interested in applying for this job please use the link or give one of our friendly team a call on 01256 334575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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Compliance & Quality Officer

£26000 - £29000 per annum
Permanent
Our client is looking for a Compliance & Quality Officer to join their successful team on the outskirts of Alton. 26-29k pa + 10% bonus based on company sales, promotional opportunities, on-site parking and wellness programme!

As a Compliance and Quality Officer you will work closely with the Operations Manager and other stakeholders to ensure the business remains compliant and stay abreast of industry changes and certification.

As the Compliance & Quality Officer you will enjoy:

• 26-29k pa (depending on experience)
• 7:00am - 4:30pm Mon-Friday!
• Plus quarterly bonus based on company sales - 10% of salary (applicable after probation)
• Career progression opportunities
• 23 days annual leave plus bank holidays
• Wellness programme
• Team events (e.g. BBQs)
• Opportunity for payroll giving to charity
• On-site parking
• On-site modern canteen and coffee machines
• Modern, spacious, well designed offices

As the Compliance & Quality Officer you will be responsible for:

• The implementation of industry regulated safe operational systems and procedures
• Managing risks and risk assessment at work
• Monitoring of safe working practices to ensure full compliance with health & safety legislation
• Prepare health and safety strategies and develop internal policy
• Work closely with Maintenance to ensure equipment is installed safety, tools/equipment are calibrated/inspected Inspection and regular cleaning, and maintenance routines are adhered to
• Production and management of documents to ISO 9001 standard and proactively support the business compliance to RISQS
• Attend Institution of Occupational Safety and Health (IOSH) seminars as appropriate
• Design, implementation and updating of the Company health and safety systems and procedures
• Organise and support Health and Safety meetings
• Accompany external inspectors when carrying out inspection visits on-site


To succeed as the Compliance & Quality Officer you will need:

• Proven experience in a similar role
• Relevant qualifications
• Excellent coaching and communication skills
• Broad knowledge of production planning processes
• Strategic planning skills
• Comfortable working in a full-scale manufacturing environment
• Able to deal with complex issues in a fast-paced setting
• Confident in communicating at all levels


HOW DO YOU APPLY?

If you are interested in applying for this job please use the link or give one of our friendly team a call on 01256 334575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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Project Manager

£29000 - £34000 per annum
Permanent
Our client is looking for a Project Manager to join their successful team on the outskirts of Alton. 29-34k pa + 10% bonus based on company sales, promotional opportunities, on-site parking and wellness programme!

You will have the ability to successfully carry multiple projects from the point of order through to completion. If you can cope under pressure and be committed to provide excellent customer care then this role is for you!

As the Project Manager you will enjoy:

• 29 - 34k pa (depending on experience)
• 7:30am - 4pm Mon-Thurs & 3pm finish on a Friday!
• Plus quarterly bonus based on company sales - 10% of salary (applicable after probation)
• Career progression opportunities
• 23 days annual leave plus bank holidays
• Wellness programme
• Team events (e.g. BBQs)
• Opportunity for payroll giving to charity
• On-site parking
• On-site modern canteen and coffee machines
• Modern, spacious, well designed offices

As the Project Manager you will be:

• Responsible for the running of individual projects to deliver for a vast array of customers
• Evaluating project information received from the sales team to check technical compatibility from both a manufacturing and accreditation perspective
• Working closely with clients, contractors, architects, and other project managers to agree and finalise details and to be the central point of contact during the project
• Liaising with clients and architects typically by email/phone or occasionally attend meetings on site
• Liaising with suppliers and the internal production team for the procurement of raw materials on a job specific basis

To succeed as the Project Manager you will need:

• To manage and track changes to the project scope and project costs of multiple projects
• Strong organisation skills with the ability to prioritise workloads
• Careful attention to detail and the ability to make decisions
• The ability to learn and understand the manufacturing process
• Excellent written/verbal/client-facing communication skills
• Competence to handle and be responsible for large (6-digit) financial figures.
• Strong understanding of Microsoft Office programs – particularly Excel
• Previous experience in manufacturing or construction processes would be a distinct advantage
• This role will predominately be office based however there will be occasions when travel to site will be required therefore a flexible approach is a must!

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link or give one of our friendly team a call on 01256 334575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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Excel VBA Developer

£32000 - £40000 per annum
Permanent
Excel whiz required for a brand new exciting opportunity with our Bordon-based client. 32-40k pa + 10% bonus based on company sales, promotional opportunities, on-site parking and wellness programme!

If you are an advanced Excel user including pivot tables, lookups, complex formulas and graphs, then we want to hear from you! This position also includes VBA Developing so if you don't know this, this would be a great opportunity to be taught on the job! Please note, this job is 100% office-based.

As the Excel VBA Developer you will enjoy:

• 32-40 k pa (depending on experience)
• Plus quarterly bonus based on company sales - 10% of salary (applicable after probation)
• Career progression opportunities
• 23 days annual leave plus bank holidays
• Wellness programme
• Team events (e.g. BBQs)
• Opportunity for payroll giving to charity
• On-site parking
• On-site modern canteen and coffee machines
• Modern, spacious, well designed offices

As the Excel VBA Developer you will be:

• Supporting and maintaining existing Excel and VBA based applications
• Supporting and maintaining existing processes where there is endless opportunity to further improve and design new systems and solutions to further optimise business processes and automation
• Creating reports
• Reports into the Technical Manager and sits within a small team

To succeed as the Excel VBA Developer you will need:

• Experience of advanced Excel capabilities, including pivot tables, lookups, complex formulas, and graphing to streamline business processes
• VBA is highly desirable but can be taught (salary will depend on skill-set)
• The ability to learn quickly and understand manufacturing processes (previous manufacturing experience would be beneficial).
• The ability to debug/code difficult functions/macros
• Possess excellent problem-solving skills and be proactive in researching solutions
• Capable of working with, and directing internal teams, to map new processes and fault test new releases/code modifications as required
• Knowledge of other platforms such as SQL, Power BI, Power Automate, database experience or a knowledge of other programming languages would be a distinct advantage
• Strong organisation skills with the ability to prioritise workloads
• Careful attention to detail
• Ability to act in the best interest of the company even when under tight timescales
• Excellent oral and written communication skills as your role will involve interaction with various areas of the business
• Previous experience in manufacturing or construction processes would be a distinct advantage

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link or give one of our friendly team a call on 01256 334575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.
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