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Customer Service Support Representative

FJ31341
£20000 - £24000 per annum
Training and career development opportunities abound in this employee-focused company that believes passionately in its core values and truly invests in its people. Take this opportunity to work for a successful, market leading organisation and be a part of its ongoing success!

This massively expanding, professional and highly successful engineering company now requires a Customer Services Support Representative to handle all customer service administrative tasks on a permanent basis.

As the Customer Service Support Representative you will be:

• Handling all customer enquiries and making sure all orders are processed in a timely manner (maximum 30 minute response time)
• Liaising with Customer Account Managers to relay customer feedback and requests
• Logging all customer contacts on CRM
• Efficiently processing proof of deliveries, order processing, confirming lead times, communicating with operations etc.
• Ensuring all information and paperwork is with operations by cut off to meet customer expectations

To succeed as the Customer Service Support Representative you will need:

• Ability to work in a team and an exceptional people person
• Good planning and organisational skills
• A can-do, problem solving attitude and ability to work in fast paced, high-pressure environment
• Good, clear communication skills both written and verbal
• Accuracy and attention to detail
• Previous experience in a similar role

Associated Benefits:

• Training and career development opportunities
• Employee-focused company that cares for and invests in their employees
• Social and motivational events held throughout the year
• 20-24k pa depending on experience
• Free parking
• Hours 7.30am to 5pm Monday to Friday
• 20 days annual leave plus bank holidays

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.

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