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Technical Sales Support (Engineering)

FJ30549
£22000 - £25000 per annum
Technical Sales Support within an Engineering Company. Up to 25k pa + 10% bonus potential. 25 days holiday, 8.30am - 5pm, free parking and canteen on-site. MUST HAVE an engineering background or relevant qualifications but full training on products will be provided. Must also have your own transport due to client's location.

So, if you're looking for an office-based customer focused role that will utilise your engineering experience and knowledge, this could be the role for you! Starts ASAP.

As a Technical Sales Support you will be:

• Responding to requests for quotations for standard Engineered Packages, accessories and replacement parts
• Ensuring sales orders are processed, dispatched and invoiced accurately
• Liaising and agreeing terms with couriers as and when required
• Responsible for all day to day operational aspects of sales order entry
• Liaising with customers via telephone/email as necessary (invoicing & delivery enquiries etc)
• Investigating any problems and taking appropriate action, including arranging the return of faulty items using current ISO9001 procedures
• Handling service enquiries and progressing jobs to invoice status in conjunction with operations
• Maintaining quotation log and following up on leads and quotes to maximize conversion into orders
• Providing customer service in accordance with company policies, procedures, and ISO9001 requirements
• Interfacing with Engineering and Marketing groups as necessary to obtain solutions for customer’s needs
• Maintaining product knowledge by attending various in-house product review and/or new product training sessions

To succeed as a Technical Sales Support you will need:

• A technical qualification in a mechanical technology field or an equivalent combination of education and experience
• Basic knowledge of engineering principles, concepts, practices and theories
• One year of specifically related experience
• Full competency on Microsoft Word & Excel
• Working knowledge of SAP B1 would be desirable
• Exceptional written and verbal communication skills
• Excellent organisational and time management skills
• Initiative and independent judgment
• The ability to prioritise tasks and work under pressure
• Superb attention to detail
• Your own transport would be highly advantageous due to client's location

Associated Benefits:

• Salary up to25k pa
• Plus 10% bonus scheme (dependent on company performance and personal goals)
• 25 days annual leave
• 8.30am - 5pm Monday to Friday
• Company pension plan - employer paying in 4% of salary
• On-site canteen and free parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.

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