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Parts Administration Assistant

FJ30724
£19000 - £20000 per annum
Parts Administration Assistant required for friendly small company in Newbury. 19 - 20k pa, 25 days holiday (plus bank holidays), 37.5 hours a week and free parking.

As the Parts Administration Assistant you will be first point of contact for all queries and orders from potential and current customers and will report in to the Parts Department Manager. Working within a small team, in a fast paced environment, you'll quickly learn about our client's products - full product training will be given.

As the Parts Administration Assistant you will be:

• 40% handling telephone queries and 60% processing orders
• Handle orders and queries received via telephone, email, or in person from both new and existing customers with the view to increasing business.
• Respond professionally, quickly and accurately to all enquiries and orders.
• Turn enquiries into orders.
• Research through manuals and diagrams to assist with customer queries.
• Data entry its Excel and bespoke database.
• When receptionist absent be available to answer external calls for other departments.

To succeed as the Parts Administration Assistant you will need:

• A professional and patient approach to customer service through excellent telephone and written communication
• Good numeracy skills
• Attention to detail is essential.
• Ability to create, build and establish relationships through rapport.
• Previous experience in handling sales enquiries and new business.
• A good understanding of Word, Excel & PowerPoint and confidence to learn a bespoke internal computer system quickly.
• A good understanding of using internet, email and web catalogues.
• Able to work under pressure during the busier periods and handle interruptions during high level of telephone calls.
• Organised with ability to multi-task.
• Previous experience and understanding of studying parts diagrams to identify required items will be a great benefit.
• A previous engineering background could be helpful.
• A positive can do attitude.

Associated Benefits:

• Salary 19 - 20k pa
• Weekly hours Monday to Friday 8:30 to 17:00
• 25 days holiday (plus Bank Holidays),
• Free on-site parking
• Company Pension Scheme
• Free Tea and Coffee
• Newly refurbished offices.

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.


This job has now been filled but you may be interested in:

 

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Do you have a Technical or Engineering mind-set and are able to troubleshoot either over the phone or out on site? Fantastic company, friendly open plan offices, up to 25k pa, 23 days holiday + bank holidays.

As the Technical Service Advisor you will be first point of contact for troubleshooting faults with Industrial machines. Working within a small team in a fast paced environment, you'll quickly learn about our client's products - full product training will be given.

As the Technical Service Advisor you will be:

• The first point of contact for customers. This will require answering both phone calls and emails
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• Ordering parts and tracking orders and stock control
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To succeed as the Technical Service Advisor you will need:

• A professional and patient approach to customer service through excellent telephone and written communication
• A technical mind set, ideally with a background of service engineering or a field technician
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• A good understanding of Word, Excel and Powerpoint and confidence to learn a bespoke internal computer system quickly
• A good understanding of using internet, email and web catalogues
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• Weekly hours Monday to Friday 8:30 to 17:00
• 23 days holiday (plus Bank Holidays),
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HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.

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£18000 - £19000 per annum
Friendly, small company in Newbury. 19k pa, 23 days holiday (plus bank holidays), 37.5 hours a week and free parking.

As the Service Administrator you will be first point of contact for all queries and orders from customers and engineers supporting the service team. Working within a small team, in a fast paced environment, you'll quickly learn about our client's products - full product training will be given.

As the Service Administrator you will be:

• The first point of contact for engineers and customers. This will require answering both phone calls and emails
• Identifying potential causes of faults reported and helping customers troubleshoot over the phone
• Logging jobs on the Internal service system, taking information from engineers, writing reports and creating estimates
• Ordering parts and tracking orders and stock control
• Checking deliveries and allocating accordingly
• Invoicing for repair work in a timely manner and liaising with customers to keep them up to date

To succeed as the Service Administrator you will need:

• A professional and patient approach to customer service through excellent telephone and written communication
• Good numeracy skills
• Attention to detail is essential
• Ability to create, build and establish relationships through rapport
• Previous experience in handling sales enquiries, orders and invoicing
• A good understanding of Word, Excel and PowerPoint and confidence to learn a bespoke internal computer system quickly
• A good understanding of using internet, email and web catalogues
• Ability to work under pressure during the busier periods and handle interruptions during high levels of telephone calls
• Organised with ability to multi-task
• A willingness to learn about the commercial laundry industry is essential
• A positive can-do attitude

Associated Benefits:

• Salary 19k pa
• Weekly hours Monday to Friday 8:30 to 17:00
• 23 days holiday (plus Bank Holidays),
• Free on-site parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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Technical Service Advisor

£22000 - £30000 per annum
Permanent
Do you have a Technical or Engineering mind-set and are able to troubleshoot either over the phone or out on site? Fantastic company, friendly open plan offices, up to 25k pa, 23 days holiday + bank holidays.

As the Technical Service Advisor you will be first point of contact for troubleshooting faults with Industrial machines. Working within a small team in a fast paced environment, you'll quickly learn about our client's products - full product training will be given.

As the Technical Service Advisor you will be:

• The first point of contact for customers. This will require answering both phone calls and emails
• Identifying potential causes of faults reported and helping customers troubleshoot over the phone
• Logging jobs on the Internal service system, writing reports and creating estimates
• Ordering parts and tracking orders and stock control
• Checking deliveries and allocating accordingly

To succeed as the Technical Service Advisor you will need:

• A professional and patient approach to customer service through excellent telephone and written communication
• A technical mind set, ideally with a background of service engineering or a field technician
• Attention to detail is essential
• A good understanding of Word, Excel and Powerpoint and confidence to learn a bespoke internal computer system quickly
• A good understanding of using internet, email and web catalogues
• Abilty to work under pressure during the busier periods and handle interruptions during high level of telephone calls
• Ability to travel to site appointments
• A willingness to learn about the commercial laundry industry is essential
• A positive can-do attitude

Associated Benefits:

• Salary up to 25k pa
• Weekly hours Monday to Friday 8:30 to 17:00
• 23 days holiday (plus Bank Holidays),
• Free on-site parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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£18000 - £19000 per annum
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Friendly, small company in Newbury. 19k pa, 23 days holiday (plus bank holidays), 37.5 hours a week and free parking.

As the Service Administrator you will be first point of contact for all queries and orders from customers and engineers supporting the service team. Working within a small team, in a fast paced environment, you'll quickly learn about our client's products - full product training will be given.

As the Service Administrator you will be:

• The first point of contact for engineers and customers. This will require answering both phone calls and emails
• Identifying potential causes of faults reported and helping customers troubleshoot over the phone
• Logging jobs on the Internal service system, taking information from engineers, writing reports and creating estimates
• Ordering parts and tracking orders and stock control
• Checking deliveries and allocating accordingly
• Invoicing for repair work in a timely manner and liaising with customers to keep them up to date

To succeed as the Service Administrator you will need:

• A professional and patient approach to customer service through excellent telephone and written communication
• Good numeracy skills
• Attention to detail is essential
• Ability to create, build and establish relationships through rapport
• Previous experience in handling sales enquiries, orders and invoicing
• A good understanding of Word, Excel and PowerPoint and confidence to learn a bespoke internal computer system quickly
• A good understanding of using internet, email and web catalogues
• Ability to work under pressure during the busier periods and handle interruptions during high levels of telephone calls
• Organised with ability to multi-task
• A willingness to learn about the commercial laundry industry is essential
• A positive can-do attitude

Associated Benefits:

• Salary 19k pa
• Weekly hours Monday to Friday 8:30 to 17:00
• 23 days holiday (plus Bank Holidays),
• Free on-site parking

HOW DO YOU APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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