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Parts/Technical Advisor

FJ31624
£21000 - £23000 per annum
Based just outside of Basingstoke, we are looking for an experienced Technical/Parts Advisor to join a small Customer Service/Sales team. Reporting into the Customer Service Manager, you will be first point of contact for all customer correspondence, whether that's by phone or email whilst working in a fast paced, pressurised environment.

As the Technical/Parts Advisor you will be:

• Prompt handling of all queries and complaints by customers, via telephone and email
• Assist customers purchasing through many outlets, including telephone, e mail or online platforms like website or eBay/Amazon
• Regular reporting to department heads on complaint reasons, speed resolved and numbers
• Liaising with all departments including Purchasing, Distribution Centre and Sales to ensure complaints/queries are resolved in a timely manner
• Using the in-house computer system to raise replacement orders
• Liaising with delivery couriers to resolve any problems and the completion of claim forms
• Regularly communicating with customers through telephone calls, email and letter to ensure the customer is kept well informed
• Implementing corrective and preventive actions where applicable to reduce future complaints

To succeed as the Technical/Parts Advisor you will be/have:

• Previous office-based customer service experience
• Demonstrable complaint resolution skills
• Able to keep calm in a fast paced, pressurised environment
• Highly organised and able to prioritise workload with minimal supervision
• Proven Retail experience
• Be able to work as part of a busy Sales Team.
• Existing understanding of working with spare parts or a technical/mechanical product or be able to show an interest from your hobbies in the Motor or Camping, Leisure and Outdoor sector.

Associated Benefits:

• Hours: 8.30am – 5.30pm (1 hour for lunch)
• Onsite parking
• Must drive with own transport due to location

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme. Call us TODAY for more details.

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Talent Finder

£21000 - £23000 per annum
Permanent
Talent Finder – Basingstoke - 21-23k + Uncapped Commission with realistic OTE of 30k

Priority Appointments is a well-established and highly regarded Recruitment Consultancy based in Basingstoke servicing customers throughout Berkshire, Hampshire and Surrey.

Our mission is to hold the title, not for the biggest local recruitment consultancy, but definitely for the best. You will play huge part in making sure we achieve this mission and will definitely share an affinity with our core values.

Our Company – reputable, professional and friendly recruitment consultancy where people matter

• Established in 1997
• Combined recruitment experience within team of over 60 years
• Ranked in the “Top Three Best Rated Agencies” in Basingstoke and Deane
• Specialists in Manufacturing, Engineering and Distribution
• Over 400 five star reviews for excellent customer service
• Established clients that have used our services for over 20 years
• Fun, fast paced and hugely rewarding job, team and environment
• Spacious and well equipped offices in central Basingstoke (plenty of social distancing in place!)

Package – Talent Finder

• 21-23k basic salary with uncapped bonuses and a realistic OTE of 30k
• Transparent career structure and promotion opportunities
• 23 days holiday rising 1 day per year to 27 days
• Non-contributory Private Healthcare
• Life Assurance
• Enhanced pension scheme
• Perkbox benefits platform
• Free parking (Ideally you will be a driver!)
• 8.30am - 5.30pm Monday – Friday

Person- have you got what it takes to be a Talent Finder?

• Warm, friendly, engaging personality with great intuition and oodles of common sense!
• Ability to influence and engage with all levels of candidates
• Enjoys working in a fast paced, fun, frantic, proactive, reactive, challenging but immensely rewarding environment!
• Excellent communication skills
• The desire to want to work in a people based recruitment sales environment
• Persuasive - convincing and sales driven
• The desire to be the best - this market is competitive!
• Able to think on your feet and bring new ideas as well as being social media savvy!

The Role – what you’ll be doing as a Talented Talent finder!

• To boldly go where no one has gone before…… in terms of seeking the very best local talent!
• Sourcing candidates using our CRM database, job boards and Social Media to quickly fill temporary assignments
• In depth interviewing of candidates both in the office, off-site and via video links
• Generating leads and gathering market intelligence
• Involvement in marketing activities
• And finally, here’s the less exciting bit - various administration tasks relating to the recruitment process

No previous experience is necessary, as we can train the skills you need to be a superstar Talent Finder. All you will need is to have is boundless PMA and energy as well as being ethical, honest and a pleasure to work with! (Not a lot to ask – eh?)

How to Apply – Talent Finder

Please include a covering letter along with your CV explaining why you are the ideal person to be our next Talent Finder and what skills and attributes you can bring to the role.

In addition to the above please also include a You Tube video of yourself (no more than 3 minutes) explaining why we should invite you for an interview!
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Head of Supply Chain

£40000 - £60000 per annum
Permanent
Head of Supply Chain, Up to 60k pa. Fantastic opportunity to join a globally recognised and prestigious company offering 25 days holidays and an abundance of company benefits.

Your role will cover inbound international supply chain and the associated compliance, maximising stock availability for customers. You will also be responsible for outbound distribution – domestically via own fleet of delivery vehicles, via 3rd party carriers, and internationally using carefully selected export partners. You will be supported by 4 direct reports and will be responsible for a broader team of 35 employees.

As the Head of Supply Chain you will be:

• As part of the Operations leadership team you will take full responsibility for the day-to-day stock movements for the business, including knowing where every parcel is at all time
• Ensuring that the right product gets to the right destination at the right time
• Provide first class issue resolution when things go wrong
• Supervise the performance of your team through setting clear targets, effective line management and PDPs. You will understand the importance of working with your team to deliver results
• Work closely with the Operations Director and other Business leaders to develop and deliver an operational strategy focused on Improving the service we offer to our customers, both internal and Drive efficiency improvements in all elements of the supply chain
• Reduce our cost base to ensure stock movement in the most cost-efficient manner at all times
• Work closely with the Technology team to develop systems and take full advantage of best in class technology support this by creating a data driven culture


As the Head of Supply Chain you will have;

• A strong track record of operational leadership in a luxury business with relevant and recent experience including Carrier management
• Fleet management
• In-bound & out-bound logistics (domestic and internationally)
• Bonded warehousing
• Prior dealings with HMRC and/or a working knowledge of an Excise operation
• Demonstrable experience of implementing technology solutions to drive improvements to service, to reduce cost and improve efficiencies
• Excellent project management experience and a track record of delivering large scale change initiatives
• Significant line management experience
• International shipping experience within a multi-site Company
• A people first orientated approach to leading your team and delivering improvements – you will motivate your team to take the entire department further together
• Excellent communicator with the ability to flex your style to communicate equally effectively with front line operational staff through to our C-suite Leadership Team
• Skilled using data to inform your decision making (excellent Excel skills as a minimum)
• A hands-on approach and a willingness to dig into the detail of how each of your areas works
• A completer finisher mind-set with a target-oriented approach and a demonstrable track record of improving performance
• Experience using project management frameworks to drive change initiatives

Associated Benefits;

• Up to 60k PA
• 25 days annual leave
• Working hours Monday to Friday 9am – 5pm
• Free parking
• An abundance of employee benefits including medical cover, pension scheme (up to 7% from company), a discretionary bonus scheme up to 10% of your base salary

HOW DO YOU APPLY?
If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.
If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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£20000 - £25000 per annum
Permanent
Uncapped commission, incentives, a basic salary guide of 20-25k pa, up to 27 days holiday per year, BUPA, enhanced pension scheme, plus many other benefits are on offer.

Priority Appointments is a well-established and highly regarded independent Recruitment Consultancy based in Basingstoke servicing customers throughout Berkshire, Hampshire and Surrey. Due to our continued success and ambitious plans for growth over the next 3 years, we are now looking for another Recruitment Consultant to maximise temporary, contract and permanent business in our Industrial and Technical Division. You will join an experienced team of motivated consultants who have a passion for delivering best in class service to both our candidates and clients. We have a fun and sociable working environment and thoroughly enjoy celebrating our successes!

What’s the job?

• A role with accountability for a defined geographical territory and/or your particular specialism where you will build and grow your client base and revenues
• Running a profitable desk which has plenty of scope to grow
• Conducting client meetings and presentations
• Ensuring delivery of personal KPIs and financial targets

Who we are looking for?

• Whilst we would love you to be an experienced Recruiter, you could come from a sales background where you've demonstrated a real talent for relationship building and revenue generation
• A self-starter with excellent influencing skills
• An advocate of delivering the best in customer service and an exponent of best practice
• A fan of our values, ethics and customer oriented approach to business

Associated Benefits:

• A guide salary of 20 -25k pa plus uncapped commission
• Ad hoc, monthly and quarterly incentives
• 23 days holiday rising 1 day per year to 27 days
• Non-contributory private healthcare (after probationary period)
• Enhanced pension scheme (after probationary period)
• Life assurance
• Free parking
• Central Basingstoke location

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you but you know someone who might be interested, please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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Uncapped commission, incentives, a basic salary guide of 20-25k pa, up to 27 days holiday per year, BUPA, enhanced pension scheme, plus many other benefits are on offer.

Priority Appointments is a well-established and highly regarded independent Recruitment Consultancy based in Basingstoke servicing customers throughout Berkshire, Hampshire and Surrey. Due to our continued success and ambitious plans for growth over the next 3 years, we are now looking for another Recruitment Consultant to maximise temporary, contract and permanent business in our Office and Commercial Division. You will join an experienced team of motivated consultants who have a passion for delivering best in class service to both our candidates and clients. We have a fun and sociable working environment and thoroughly enjoy celebrating our successes!

What’s the job?

• A role with accountability for a defined geographical territory and/or your particular specialism where you will build and grow your client base and revenues
• Running a profitable desk which has plenty of scope to grow
• Conducting client meetings and presentations
• Ensuring delivery of personal KPIs and financial targets

Who we are looking for?

• Whilst we would love you to be an experienced Recruiter, you could come from a sales background where you've demonstrated a real talent for relationship building and revenue generation
• A self-starter with excellent influencing skills
• An advocate of delivering the best in customer service and an exponent of best practice
• A fan of our values, ethics and customer oriented approach to business

Associated Benefits:

• A guide salary of 20 -25k pa plus uncapped commission
• Ad hoc, monthly and quarterly incentives
• 23 days holiday rising 1 day per year to 27 days
• Non-contributory private healthcare (after probationary period)
• Enhanced pension scheme (after probationary period)
• Life assurance
• Free parking
• Central Basingstoke location

HOW DO I APPLY?

If you are interested in applying for this job please use the link, or give one of our friendly team a call on 01256 334 575.

If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic ‘RECOMMEND A FRIEND’ scheme call us TODAY for more details.
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