Sales Support Specialist

This candidate is an experienced Sales Support Specialist with a strong customer experience focus and experience in reports and process investigations. They have energetically transformed management and have strongly contributed to an improvement of the business, with a personal focus on non-value adding task reductions and simplification. This candidate is well-versed and comfortable with handling queries and complaints and resolving those in an effective, competent and customer-centric manner. Additionally, they have gathered strong leadership experience and have effectively lead and supervised small teams at a variety of high profile events and locations. Their people-centric approach has enabled them to coach staff and establish successful training plans, as well as improving and exceeding KPIs. Overall, this candidate is an exceptional communicator with extensive experience in fostering good relationships with colleagues and customers alike, and would be an excellent addition to your team.